Privacy Policy

Effective Date: 29/08/2025

Mileco (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.mileco.com.au (the “Site”).

1. Information We Collect

When you visit the Site, we may collect the following types of information:

  • Personal Information you provide:
    • Name
    • Billing and shipping address
    • Payment details (processed securely via Shopify Payments, PayPal, or other providers — we do not store credit card information)
    • Email address and phone number (for order updates and communication)
  • Device Information (automatically collected):
    • IP address
    • Browser type and version
    • Cookies and web beacons
    • Pages visited and time spent on the Site
  • Marketing Information:
    • If you subscribe to our newsletter, we collect your email address to send updates, promotions, and product news.

2. How We Use Your Information

  • Process and fulfil orders, including shipping and returns
  • Communicate with you about your order or customer support inquiries
  • Send marketing emails (if you have opted in)
  • Improve and personalise your shopping experience
  • Analyse how visitors use our Site through cookies and analytics

3. Sharing Your Information

We only share your information with trusted third parties when necessary:

  • Shopify: Our online store platform that powers the Site
  • Payment Providers: Such as Shopify Payments, PayPal, or Stripe, to process transactions
  • Shipping Partners: To deliver your orders
  • Analytics & Advertising Services: Such as Google Analytics, Meta (Facebook/Instagram) Ads, for understanding traffic and running marketing campaigns

We do not sell your personal information to third parties.

4. Cookies

We use cookies to:

  • Keep your shopping cart active
  • Understand how you interact with our Site
  • Show relevant ads through retargeting platforms

You can disable cookies through your browser settings, but this may affect your shopping experience.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Ask us to delete your data
  • Withdraw your consent for marketing communications at any time by clicking “unsubscribe” in our emails

6. Data Retention

We keep your information for as long as necessary to fulfil the purposes described in this Policy unless a longer retention period is required by law.

7. Security

We take reasonable steps to protect your information, but please remember that no method of transmission over the internet is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: